City of Bonney Lake - Government - Departments - Executive

Utility Billing:
All utility billing is handled by the City of Bonney Lake Finance Department, except solid waste and recycling, which is handled by D.M. Disposal (more information available below). Utility accounts are the responsibility of the property owner. The owner remains responsible for payment, even if the property owner provides a written request to bill tenants. For information on rates and other charges, see the Utility Rates section, below.

Delinquency
Utility charges are due upon receipt and become delinquent on the 15^th of the month following the billing. A penalty of 2% is added to all delinquencies. Disconnection is scheduled 30 days after the date of delinquency.

In the event of disconnection (water shut-off) due to delinquency, all charges plus a $100.00 turn-on fee must be paid to reconnect service. The City reserves the right to require cash to redeem any check returned by the bank for any reason.

Billing Cycles:
Residential customers who reside inside the corporate Bonney Lake city limits are billed for basic services on a monthly basis and for commodity (consumption) on a bi-monthly basis. Meters are read on odd months (January, March, May, July, September, and November).

Residential customers who reside outside the corporate City limits are billed on a bi-monthly basis for both base charges and commodity (consumption) charges. Meters are read on even months (February, April, June, August, October, and December).

Commercial non-residential accounts are billed monthly for both basic service charges and commodity (consumption) charges. Meters are read monthly.

Account Changes/Transfers

City of Bonney Lake accounts are maintained in the name of the property owner. Requests for changes to account information must be made by the property owner. Whereas the City has set controls to prevent identity theft, proof of identification is required for any name or mailing address changes.

This policy is in effect as of May 1, 2009 and is in compliance with the Federal Trade Commission's 'Red Flags Rule.' For more information on these rules, please view the FTC website: www.ftc.gov/redflagsrule/.

To request changes to an account, such as transferring an account to a new owner, turning service on or off, changing your mailing address, etc., submit the appropriate form to the Bonney Lake Utilities desk at Bonney Lake City Hall. Applications for utility service accounts must be submitted in person. Photo identification, such as a Washington State Driver's license, is required. Use the links below to download the forms. Fees may apply; see information below on Other Services and Charges.

Account Change Forms:
Also available on the Forms Page. Fees may apply, see Other Services and Charges, below.
   ¤ Application for Utility Services
   ¤ Request for Account Changes
   ¤ Request to Bill Tenant

Submit forms to:
   Bonney Lake City Hall
          Attn: Utility Billing
          19306 Bonney Lake Blvd
          Bonney Lake, WA 98391
Questions? Call us: (253) 447-4317

Because utility services are a lien against the property, purchasers are encouraged to ask their title company to verify billing status prior to closing. Additional fees may apply.

Payment Options:
Please include the account number and telephone number on all checks.

Online: https://web.ci.bonney-lake.wa.us

As of September 16, 2010, service charges are no longer applied to online payments.
Please note: The bill payment site may not be compatible with certain internet browsers such as Safari. If you are having trouble accessing the site, please try another browser such as Microsoft Internet Explorer or Mozilla Firefox to access the online service.

By Mail: City of Bonney Lake
P.O. Box 1330
Caldwell, ID 83606
Please note our new mailing address for billing as of June 2010

In Person:

Credit/Debit Cards Accepted
For your convenience, we now accept credit and debit cards at the Utilities Desk.

Bonney Lake City Hall - Utilities Desk
19306 Bonney Lake Blvd, Bonney Lake, WA (Directions)

Forms of payment accepted: Cash, Check, Credit/Debit (MasterCard or Visa). Customers must present current identification when making credit/debit card payments.

A night deposit box is located outside City Hall for after-hours payments made by check.

Customers can also purchase and renew dog and cat licenses and boat launch permits at the Utilities Desk.

By Phone: The phone payment service was discontinued in October 2010 and is no longer available.

Utility Rates
      Water Rates
      Sewer Rates
      Stormwater Rates
      Senior / Disabled Persons Discount
      Leakage Rate Reduction
      Other Services & Charges

Water Rates

Water Base Rates
See Bonney Lake Municipal Code Chapter 13.04 for details. Effective January 1, 2012 the Water Availability Charges (base rates) for customers are as follows:

Water Base Rate (Availability Charge)	Inside City Limits		Outside City Limits
Meter Size	2011	2012	*2011*	2012
5/8"	$16.08	$16.69	$20.81	$21.60
1" A. 1” With Fire Sprinkler System B. 1” Without Fire Sprinkler System C. 1” Commercial	A. $16.08 B. $26.74 C. $26.74	A. $16.69 B. $27.76 C. 27.76	$34.65	$35.97
1 1/4"	$53.12	$55.14	$69.04	$71.67
1 1/2"	$53.12	$55.14	$69.04	$71.67
2"	$85.01	$88.26	$110.40	$114.61
3"	$159.30	$165.38	$207.06	$214.96
4"	$265.33	$275.44	$345.14	$358.30
6"	$531.16	$551.42	$673.00	$698.67

Qualifying seniors and disabled persons are granted a discount on the water availability charge (see below).

Water Consumption Rates
Water consumption is recorded by water meters in cubic feet (7.48 gallons = 1 cubic foot). Water meters are read in hundreds of cubic feet (CCF). Effective January 1, 2012, Commodity (Water Consumption) rates are as follows:

Commodity (Consumption) Rates
Zero to 10 CCF
per month |
|
Over 10 CCF
per month

Per 1 CCF (100 Cubic Feet) 2011 2012 | 2011 2012

Inside City Limits Winter Rates*
(October to May)
$1.11
$1.16 | $2.21 $2.29

Summer Rates*
(June to September)
$1.11
$1.16 | $3.78 $3.92

Outside City Limits Winter Rates*
(November to June)
$1.61
$1.67 |
| $3.20 $3.33

Summer Rates*
(July - October)
$1.61
$1.67 |
| $5.48 $5.69

* Note: Because each meter cannot be read on exactly the first day of the changeover month (from winter to summer rates or from summer to winter rates), the new rate will take affect on the next cycle after the reading in the changeover month. For example, if the rate changes May 1^st and the meter is read May 13^th, the May 13^th reading will apply the winter rates, while the next reading will apply the summer rates. The reverse is also true for the changeover from summer to winter rates.

Multi-Family Residences (apartments, condos, etc.) are billed the base rate/availability charge multiplied by the number of units. The consumption allowance is 1,000 cubic feet per month per unit. For more information, see BLMC 13.04.100(D), Multiple Residential Units.

Water Rate Adjustments
Beginning on January 1, 2009, the water rates listed in BLMC 13.04.100 are adjusted each year on January 1^st by the annual change in the most recent Seattle-Bremerton-Tacoma Consumer Price Index (Urban Customers) published by the U.S. Department of Labor.

Sewer Rates
See Bonney Lake Municipal Code Chapter 13.12. Effective January 1, 2012, the Sewer Availability Charges are as follows:

Sewer Availability Charge	2010	2011	2012
Single Family Fee	$35.02	$35.17	$36.51
Single-Family with Grinder Pump Fee * Grinder Pump Service Charge also applies; see below	$42.01*	$42.19*	$43.80*

Qualifying seniors and disabled persons are granted a discount on the Sewer Availability Charge (see below).

* Grinder Pump Fee & Service Charge: A separate Sewer Availability Charge applies to single-family residents using a city-owned grinder pump (Grinder Pump rate). In addition, for every building using a domestic grinder lift pump utilizing electric power furnished by the city or maintained by the city, there shall be an additional monthly charge of $18.00 (2012 rate) to reimburse the city for the cost of the electric power and/or for the service on the pumps (BLMC 13.12.090).

In addition to the Sewer Availability Charge flat rate, the following Sewer Volumetric Rates and rate caps apply:

Sewer Volumetric Rates Per 1 CCF (100 Cubic Feet)	2010	2011	2012	Rate Cap
Single-Family Residences (per month)	$2.18	$2.19	$2.27	10 CCF per month
Multi-Family Residences (per month)	$2.18	$2.19	$2.27	8 CCF per month
Non-Residential (per month)	$2.18	$2.19	$2.27	No Cap

Sewer Rate Adjustments:
Beginning on January 1, 2009, the sanitary sewer rates listed in BLMC 13.12.082 are adjusted each year on January 1^st by the annual change in the most recent Seattle-Bremerton-Tacoma Consumer Price Index (Urban Customers) published by the U.S. Department of Labor

Storm Water Rates
See Bonney Lake Municipal Code Chapter 15.14. Effective January 1, 2012, customers inside the City limits with property in a residential zone (single family and multi-family) are charged a $14.00 per month storm water fee. The non-residential property rate is $14.00 per month per ESU (equivalent service unit).

Storm Water Rates 2010 2011 2012

Single-Family Residences
(per month) $12.00 $14.00 $14.00

Multi-Family Residences
(per month) $12.00 $14.00 $14.00

Non-Residential
(per ESU per month) $12.00 $14.00 $14.00

Senior/Disabled Persons Discount
Download: Senior Citizen/Disabled Discount Application Form (37 k)

The Senior/Disabled Persons discount for qualifying property owners is:
Water: 50% reduction from the standard Water Availability Charge (base rate).
There is no discount on the commodity (consumption) charge.
Sewer: 20% reduction from the Sewer Availability Charge.

To qualify to receive a discount, the utility customer must provide proof that they are receiving the Pierce County Senior Citizen & Disabled Person Property Tax Exemption. Because of this requirement, only the property owner can apply for the discount. For more information about the County’s property tax discount, please visit the Pierce County Senior Services Website (view Property Tax Exemptions) or call the Pierce County Assessor-Treasurer’s Office at (253) 798-2169.

To apply, submit the Senior Citizen/Disabled Discount form. This form is available online (see link above or click here) and at the Utility counter at City Hall. Please call the Bonney Lake Utilities Department at (253) 447-4317 with any additional questions.

Leakage Rate Reduction (Revised 12-21-2009)
Download: General Meter Information (27K)
Leak Adjustment Request Form (48K)

The City of Bonney Lake offers a leak adjustment to customers who have had a leak in their private plumbing system when the leak is repaired. The adjustment shall be two-thirds of that portion of the customer’s water bill which is over the average normal water usage. An adjustment may be granted upon written request with documentation (repair receipts) and approximate date of prompt repair.

Adjustments are granted no more than once in each 2 year period and apply to billings for three months, or two consumption billings. The adjustment shall be limited to the period of 90 days prior to the repair of the leak. This process may take approximately 60-90 days depending upon the date your leak was repaired and the next scheduled meter reading cycle, which are done bi-monthly.

Please download and review the General Meter Information sheet for information on meters, leaks, meter malfunctions, misreads, repairs and adjustment policies.

To request an adjustment, submit a Leak Adjustment Request Form to the City Finance Department to the attention of the Utilities Supervisor. The letter must include your name, address, account number, phone number, the reason you are requesting an adjustment, the date of prompt repairs, and applicable documentation of repairs (such as receipts).

Additional information on utility rates and adjustments is available in Bonney Lake Municipal Code Chapter 13.04.100(G).

Other Services and Charges
¤  See BLMC 13.04.091 for charges related to change of ownership, duplicate bills, returned checks, payment plan setup, meter reads outside the standard cycle, requests for estimated final bills, etc. Listed fees include:
   - Estimate final (per request): $5.00
   - Change of ownership: $35.00
   - Duplicate Bill Sent (tenant): $45.00
   - Payment plan setup charge: $15.00
   - Returned check charge: $35.00
   - Read outside standard cycle: $45.00

¤   Meter Locks: If a lock has been removed from a meter that has been locked off for any reason, a $100.00 fee will be charged in addition to any utility charges due and payable. If the meter or setter is damaged by this action, the property owner will be charged for labor and materials to repair the service.
¤   Private fire hydrants, stand pipes, fire sprinkler systems, etc.: monthly charge of $3.00.
¤   Special purpose use of water from fire hydrants or stand pipes: $10.00 plus $1.00 per 100 cubic feet for all water used inside the city limits and $14.00 plus $1.44 for all water used outside the city limits.
¤   If the water meter is shut off, the monthly charge is $5.00 within city limits and $6.90 outside city limits.
¤   Irrigation Rates: a separate meter is required for irrigation use. There is no availability charge for irrigation meters. The commodity charge is 25% greater than the applicable commodity charge for non-irrigation usage that exceeds 100 cubic feet per month (the ‘tailblock’).

Solid Waste & Recycling Service:

Spring Clean-Up
April 9-13, 2012

Each year D.M. Disposal offers Spring Clean-Up Week, where customers inside Bonney Lake city limits can set out extra cans or bags of garbage and/or yard waste and one appliance at no additional charge.
See our Special Events page or contact D.M. Disposal for more information

The City of Bonney Lake contracts with D.M. Disposal for solid waste (garbage and recycling) service. New service rates go into effect March 1st.
Please note that new Recycling Services for commercial and multi-family customers went into effect October 1, 2011.

Rates & Information

¤ 2012 Solid Waste Collection Rates
      (Effective March 1, 2011)
¤  2011 Solid Waste Collection Rates
      (Effective March 1, 2011)
¤  Commercial / Multi-Family Recycling Services
      (Per Resolution 2121, Effective October 1, 2011)
¤ Construction, Demolition, and Remodel Services
      (96 K)

For more information please contact D.M. Disposal directly or visit their website:
     D.M. Disposal
     Web: www.murreysdisposal.com
     Phone: (253) 414-0347
     Toll Free: 1 (888) 806-7048

Dump, Recycling, and Household Hazardous Waste Disposal
The Prairie Ridge Transfer Station is the local solid waste dump and recycling facility. For more information, contact the transfer station directly or view their website:
      Web: www.lrilandfill.com/
     Address: 11710 Prairie Ridge Dr E, Bonney Lake
     Phone: (253) 862-1704

Other Recycling Services
Find out how to recycle, dispose of, or donate items from railroad ties to propane tanks:
Pierce County Solid Waste Division - Recycling Menu

Household Hazardous Waste (HHW) such as batteries, flourescent light bulbs, motor oil, etc. is accepted at the Hidden Valley Transfer Station in Puyallup and the Tacoma Landfill for Pierce County residential households. For more information and lists of acceptable household hazardous waste materials, visit www.piercecountywa.org/hhw or www.lrilandfill.com/hhw.asp, or the 'Recycling Menu' link at right.

Contacts
     Phone: (253) 447-4317
   Fax: (253) 862-8538
     After-Hours Water/Sewer Emergencies: (253) 841-5538

Staff Contacts
    Utilities Cashier
   Accounting Specialist

Location

Bonney Lake City Hall
19306 Bonney Lake Blvd.

Bonney Lake, WA 98391

Mailing Address - Utility Payments
   See Payment Options
   City of Bonney Lake
   P.O. Box 1330
   Caldwell, ID 83606

Mailing Address - Correspondence / Forms

Attn: Utilities

P.O. Box 7380
Bonney Lake, WA 98391

Service Area Map:
¤ See our Maps Page for the current Water and Sewer Service Area Map.

See our Public Works Water Division page for water quality reports, water conservation tips, and links to other informational resources.