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FINANCE UTILITIES DEPARTMENT
WaterSense High Efficiency Toilet Rebate Program
 Saving water just got easier! The City of Bonney Lake is pleased to announce our High Efficiency Toilet Rebate Program! You may be eligible to receive a $50 rebate for the purchase of a WaterSense labeled toilet.
WaterSense is a program sponsored by the U.S. Environmental Protection Agency (EPA) that promotes water efficient products. By saving water in your home - you can save money and help protect the environment!
The EPA estimates that a family of four that replaces an older toilet with a WaterSense model can save more than $90 a year on their water bill. That’s up to $2,000 over the lifetime of the toilet! For more information, view the EPA's WaterSense website: www.epa.gov/watersense/
Follow the links below for more information:
¤ Rebate Application
¤ List of Qualified Models
¤ List of Participating Retailers
WashWise Clothes Washer Rebate Program
 Saving energy and water together! That is the goal of the WashWise Clothes Washer Rebate program. Your local energy and water utilities have joined together to offer you a rebate of up to $100 for the purchase of qualified resource-saving clothes washers.
This is the perfect opportunity for you to be part of the savings team which is focused on conserving natural resources, protecting habitat and maintaining a healthy environment for the Puget Sound region and beyond.
For complete information, qualifications and rebate forms and instructions, please view the WashWise Program web site. This program is effective June 1, 2008 for Bonney Lake utilities customers.
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Enter for a Chance to Win a High Efficiency Clothes Washer!
Submit your entries between Oct. 15th – Nov. 15th, 2009.
Vote for your favorite photo between Nov. 16th – Nov. 30th, 2009.
 Why do you need a high efficiency clothes washer? The WashWise Rebate Program wants to help you save water, energy, the environment, and money year after year on your utility bills by giving away a high efficiency clothes washer and a year's supply of cold water laundry detergent.
Capture in a photo why you deserve a high efficiency clothes washer and submit it to the WashWise 2009 Photo Contest for a chance to win.
Vote on which photo should win, and you could also win a year's supply of cold water laundry detergent!
Three contest winners will be chosen:
¤ WashWise will select which photograph best shows why a new high efficiency clothes washer is needed. The photographer wins a high efficiency clothes washer!
¤ For the People's Choice Award, voters will select which photograph should win a year's supply of cold water laundry detergent.
¤ A winner will be randomly selected from among voters to also win a year's supply of cold water laundry detergent.
For more information and complete contest rules, please visit the PECI website: www.washwiserebate.com/contest/2009/
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 Cold Temperatures & Frozen Pipes
Temperatures below freezing can cause water pipes to freeze and burst. If you have frozen pipes, call a licensed plumber. If your water meter is frozen or leaking, and/or you need your water to be turned off at the meter, you must contact the City for this service. If you do damage to your water meter, you will be billed for its repair or replacement!
Contact Public Works at (253) 447-3101 during normal office hours (8:30 a.m. to 5:00 p.m.) to request that your water be shut off at the meter. For after-hours emergencies, please call (253) 841-5538.
For information and tips to prevent your pipes from freezing, check out these helpful resources:
- "How to Prevent Frozen Pipes" - Seattle Times, Dec. 9, 2009
- "Preventing Frozen Pipes" - The Weather Channel.com
- "If your Pipes Freeze or Break" - The Weather Channel.com
* Portions of this content originated at the City of Sumner website.
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Utility Billing:
All utility billing is handled by the City of Bonney Lake Finance Department, except solid waste and recycling, which is handled by D.M. Disposal (more information available below). Utility accounts are the responsibility of the property owner. The owner remains responsible for payment, even if the property owner provides a written request to bill tenants. For information on rates and other charges, see the Utility Rates section, below.
Delinquency
Utility charges are due upon receipt and become delinquent on the 15th of the month following the billing. A penalty of 2% is added to all delinquencies. Disconnection is scheduled 30 days after the date of delinquency.
In the event of disconnection (water shut-off) due to delinquency, all charges plus a $100.00 turn-on fee must be paid to reconnect service. The City reserves the right to require cash to redeem any check returned by the bank for any reason.
Billing Cycles:
Residential customers who reside inside the corporate Bonney Lake city limits are billed for basic services on a monthly basis and for commodity (consumption) on a bi-monthly basis. Meters are read on odd months (January, March, May, July, September, and November).
Residential customers who reside outside the corporate City limits are billed on a bi-monthly basis for both base charges and commodity (consumption) charges. Meters are read on even months (February, April, June, August, October, and December).
Commercial non-residential accounts are billed monthly for both basic service charges and commodity (consumption) charges. Meters are read monthly.
Account Changes/Transfers
City of Bonney Lake accounts are maintained in the name of the property owner. Requests for changes to account information must be made by the property owner. Whereas the City has set controls to prevent identity theft, proof of identification is required for any name or mailing address changes.
This policy is in effect as of May 1, 2009 and is in compliance with the Federal Trade Commission's 'Red Flags Rule.' For more information on these rules, please view the FTC website: www.ftc.gov/redflagsrule/.
To request changes to an account, such as transferring an account to a new owner, turning service on or off, changing your mailing address, etc., submit the appropriate form to the Bonney Lake Utilities desk at Bonney Lake City Hall. Applications for utility service accounts must be submitted in person. Photo identification, such as a Washington State Driver's license, is required. Use the links below to download the forms. Fees may apply; see information below on Other Services and Charges.
Forms:
¤ Application for Utility Services
¤ Request for Account Changes
¤ Request to Bill Tenant
Also available on the Forms Page
Submit forms to:
Bonney Lake City Hall
Attn: Utility Billing
19306 Bonney Lake Blvd
Bonney Lake, WA
Questions? Call us: (253) 447-4317
Because utility services are a lien against the property, purchasers are encouraged to ask their title company to verify billing status prior to closing. Additional fees may apply.
Payment Options:
Please include your account number and telephone number on all checks.
Online: A 3% service charge applies to online payments.
https://www.web.ci.bonney-lake.wa.us/
By Phone: A $4.95 service charge applies to phone payments.
1-877-853-1056
By Mail: City of Bonney Lake
P.O. Box 34095
Seattle, WA 98124-1095
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Only cash or check payments are accepted at the City Hall Utilities desk. We cannot process debit/credit card payments.
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In Person: Cash or Check payments only, no credit/debit cards payments accepted
Bonney Lake City Hall - Utilities Desk
19306 Bonney Lake Blvd, Bonney Lake, WA
A night deposit box is located outside City Hall for after-hours payments.
You can also purchase and renew dog and cat licenses and boat launch permits at our Utilities Desk.
Utility Rates -- New Rates effective January 1, 2010
Water Base Rates:
See Bonney Lake Municipal Code Chapter 13.04. Effective January 1, 2010 the Water Availability Charges (base rates) for customers are as follows:
| |
Inside
City Limits |
Outside
City Limits |
| Meter Size |
2009 |
2010 |
2009 |
2010 |
| 5/8" |
$15.98 |
$16.01
|
$20.69 |
$20.72
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| 1" |
$26.58 |
$26.63 |
$34.44 |
$34.50 |
| 1 1/4" |
$52.80 |
$52.89 |
$68.63 |
$68.74 |
| 1 1/2" |
$52.80 |
$52.89 |
$68.63 |
$68.74 |
| 2" |
$84.50 |
$84.65 |
$109.74 |
$109.93 |
| 3" |
$158.35 |
$158.62 |
$205.83 |
$206.18 |
| 4" |
$263.75 |
$264.19 |
$343.08 |
$343.66 |
| 6" |
$527.49 |
$528.39 |
$668.99 |
$670.12 |
Qualifying seniors and disabled persons are granted a discount on the water availability charge (see below).
Water Consumption Rates:
Water consumption is recorded by water meters in cubic feet (7.48 gallons = 1 cubic foot). Water meters are read in hundreds of cubic feet (ccf). Effective January 1, 2010, Commodity (Water Consumption) rates are as follows:
|
Commodity Rates
(Consumption)
|
Zero to 1,000 cf
per month |
Over 1,000 cf
per month |
| New Rates effective January 1, 2010 |
2009 |
2010 |
2009 |
2010 |
| Inside City Limits |
Winter Rates*
(October to May) |
$1.11 per
100 cubic feet |
$1.11 per
100 cubic feet
|
$2.19 per
100 cubic feet |
$2.20 per
100 cubic feet
|
| |
Summer Rates*
(June to September) |
$1.11 per
100 cubic feet |
$1.11 per
100 cubit feet |
$3.75 per
100 cubic feet |
$3.76 per
100 cubic feet |
| Outside City Limits |
Winter Rates*
(November to June) |
$1.60 per
100 cubic feet |
$1.61 per
100 cubic feet |
$3.19 per
100 cubic feet |
$3.19 per
100 cubic feet |
| |
Summer Rates*
(July - October) |
$1.60 per
100 cubic feet |
$1.61 per
100 cubic feet |
$5.45 per
100 cubic feet |
$5.46 per
100 cubic feet |
* Note: Because each meter cannot be read on exactly the first day of the changeover month (from winter to summer rates or from summer to winter rates), the new rate will take affect on the next cycle after the reading in the changeover month. For example, if the rate changes May 1st and the meter is read May 13th, the May 13th reading will apply the winter rates, while the next reading will apply the summer rates. The reverse is also true for the changeover from summer to winter rates.
Multi-Family Residences (Apartments, Condos, etc) are billed the base rate/availability charge multiplied by the number of units. The consumption allowance is 1,000 cubic feet per month per unit. For more information see BLMC 13.04.100(D), Multiple Residential Units.
Water Rate Adjustments:
Beginning on January 1, 2009, the water rates listed in BLMC 13.04.100 are adjusted each year on January 1st by the annual change in the most recent Seattle-Bremerton-Tacoma Consumer Price Index (Urban Customers) published by the U.S. Department of Labor.
Sewer Rates
See Bonney Lake Municipal Code Chapter 13.12. Effective January 1, 2010, the Sewer Availability Charges are as follows:
| Sewer Availability Charge |
2009 Rate |
2010 Rate |
| Single Family Non-Grinder Pump Fee |
$34.96 |
$35.02 |
| Single-Family with Grinder Pump Fee |
$41.94 |
$42.01 |
* The Sewer Availability Charge for single-family residents not using a city-owned grinder pump (non-grinder sewer fee) is $35.02 per month. The Sewer Availability Charge for single-family residents using a city-owned grinder pump (Grinder Pump rate) is $42.01 per month. Qualifying seniors and disabled persons are granted a discount on the Sewer Availability Charge (see below).
In addition to the Sewer Availability Charge flat rate, the following Sewer Volumetric Rates and rate caps apply:
| Sewer Volumetric Rates |
2009 Rates |
2010 Rates |
Rate Cap |
Single-Family Residences
(per month)
|
$2.17 per
100 cubic feet
|
$2.18 per
100 cubic feet |
1,000 cubic feet
per month
|
Multi-Family Residences
(per month) |
$2.17 per
100 cubic feet
|
$2.18 per
100 cubic feet |
800 cubic feet
per month
|
Non-Residential
(per month) |
$2.17 per
100 cubic feet
|
$2.18 per
100 cubic feet |
No Cap |
Sewer Rate Adjustments:
Beginning on January 1, 2009, the sanitary sewer rates listed in BLMC 13.12.082 are adjusted each year on January 1st by the annual change in the most recent Seattle-Bremerton-Tacoma Consumer Price Index (Urban Customers) published by the U.S. Department of Labor
Storm Water Rates
See Bonney Lake Municipal Code Chapter 15.14. Effective January 1, 2010, customers inside the City limits with property in a residential zone (single family and multi-family) are charged a $12.00 per month storm water fee. The non-residential property rate is $12.00 per month per ESU (equivalent service unit). Rates will increase to $14.00 on January 1, 2011.
| Storm Water Rates |
2009 Rates
|
2010 Rates |
2011 Rates |
Single-Family Residences (per month)
|
$10.00 |
$12.00 |
$14.00 |
Multi-Family Residences (per month)
|
$10.00 |
$12.00 |
$14.00 |
Non-Residential (per ESU per month)
|
$10.00 |
$12.00 |
$14.00 |
Senior/Disabled Persons Discount
The Senior/Disabled Persons discount for qualifying property owners is:
Water: 50% reduction from the standard Water Availability Charge (base rate).
There is no discount on the commodity (consumption) charge.
Sewer: 20% reduction from the Sewer Availability Charge.
To qualify to receive a discount, the utility customer must provide proof that they are receiving the Pierce County Senior Citizen & Disabled Person Property Tax Exemption. Because of this requirement, only the property owner can apply for the discount.
To apply, submit the Senior Citizen/Disabled Discount form, available from the Utility Cashier at the Bonney Lake City Hall. For more information about the County’s property tax discount, please visit the Pierce County Senior Services Website (view Property Tax Exemptions) or call the Pierce County Assessor-Treasurer’s Office at (253) 798-2169. For additional questions call the Bonney Lake Utilities Department at (253) 447-4317
Leakage Rate Reduction (Revised 12-21-2009)
The City of Bonney Lake offers a leak adjustment to customers who have had a leak in their private plumbing system when the leak is repaired. The adjustment shall be two-thirds of that portion of the customer’s water bill which is over the average normal water usage. An adjustment may be granted upon written request with documentation (repair receipts) and approximate date of prompt repair.
Adjustments are granted no more than once in each 2 year period and apply to billings for three months, or two consumption billings. The adjustment shall be limited to the period of 90 days prior to the repair of the leak. This process may take approximately 60-90 days depending upon the date your leak was repaired and the next scheduled meter reading cycle, which are done bi-monthly.
Please download and review the General Meter Information sheet for information on meters, leaks, meter malfunctions, misreads, repairs and adjustment policies. (PDF, 27K)
To request an adjustment, submit a written request to the City Finance Department to the attention of the Utilities Supervisor. The letter must include your name, address, account number, phone number, the reason you are requesting an adjustment, the date of prompt repairs, and applicable documentation of repairs (such as receipts).
Additional information on utility rates and adjustments is available in Bonney Lake Municipal Code Chapter 13.04.100(G).
Other Services and Charges
¤ See BLMC 13.04.091 for charges related to change of ownership, duplicate bills, returned checks, payment plan setup, meter reads outside the standard cycle, requests for estimated final bills, etc. Listed fees include:
- Estimate final (per request): $5.00
- Change of ownership: $35.00
- Duplicate Bill Sent (tenant): $45.00
- Payment plan setup charge: $15.00
- Returned check charge: $35.00
- Read outside standard cycle: $45.00
¤ Meter Locks: If a lock has been removed from a meter that has been locked off for any reason, a $100.00 fee will be charged in addition to any utility charges due and payable. If the meter or setter is damaged by this action, the property owner will be charged for labor and materials to repair the service.
¤ Private fire hydrants, stand pipes, fire sprinkler systems, etc.: monthly charge of $3.00.
¤ Special purpose use of water from fire hydrants or stand pipes: $10.00 plus $1.00 per 100 cubic feet for all water used inside the city limits and $14.00 plus $1.44 for all water used outside the city limits.
¤ If the water meter is shut off, the monthly charge is $5.00 within city limits and $6.90 outside city limits.
¤ Irrigation Rates: a separate meter is required for irrigation use. There is no availability charge for irrigation meters. The commodity charge is 25% greater than the applicable commodity charge for non-irrigation usage that exceeds 100 cubic feet per month (the ‘tailblock’).
Service Area Downloads:¤ See our Maps Page for the Water and Sewer Service Area Map.
Solid Waste & Recycling Service:
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Public Notice: Proposed Solid Waste Collection Rate Increase
Released January 2010
In accordance with RCW 35A.21.152, the City of Bonney Lake hereby gives notice of its intent to increase solid waste collection rates on March 1, 2010, and to incorporate an aggregate 2.5% rate increase on associated services. Contact Community Services Director Gary Leaf at (253) 447-4334 for further information.
Downloadable Public Notice (PDF)
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 Spring Clean-Up 2010
April 12 - 16, 2010
Each year D.M. Disposal offers Spring Clean-Up Week, where customers inside Bonney Lake city limits can set out extra cans or bags of garbage and/or yard waste and one appliance at
no additional charge.
See our Special Events page or contact D.M. Disposal for more information.
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The City of Bonney Lake contracts with D.M. Disposal for garbage (solid waste) and recycling service. New service rates went into effect March 1, 2009.
 Download Current Rates (effective 3/1/09).
For more information pleaes contact D.M. Disposal directly or visit their website:
Web: www.murreysdisposal.com
Phone: (253) 414-0347
Toll Free: 1 (888) 806-7048
The Prairie Ridge Transfer Station is the local solid waste dump and recycling facility. For more information, contact the transfer station directly or view their website:
Address: 11710 Prairie Ridge Dr E, Bonney Lake
Phone: (253) 862-1704
Web: www.lrilandfill.com/
Contact:
Utilities Cashier: (253) 447-4317
Accounting Specialist
After-Hours Water/Sewer Emergency: (253) 841-5538
 See our Public Works Water Division page for water quality reports, water conservation tips, and links to other informational resources.
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Location
19306 Bonney Lake Blvd.
Bonney Lake, WA
98391-8850
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Mailing Address
(Payments only)
P.O.Box 34095
Seattle, WA
98125-1095
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Mailing Address
(Correspondence only)
Attn: Utilities
P.O. Box 7380
Bonney Lake, WA
98391-0944
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