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Customer Service
3-1-1 Line

From any Bonney Lake land line, simply dial 3-1-1 to be connected to staff at City Hall. If you are outside the City or calling from a cell phone, contact the City at our main phone line: (253) 862-8602. If the staff member who answers your call is not able to help you directly, your request will be forwarded to the appropriate department for a response.

Dialling 3-1-1 is an easy way to request more information, ask a question, or report an issue, like a missing street sign, junk vehicle, pot hole, etc. A wide range of information and resources are available online via this website - use the links below.


Additional Contacts & Resources

Staff Directory
  ¤  Contacts & Building Locations
  ¤  "How Do I" - Frequently Asked Questions
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