The City of Bonney Lake has been conducting an ongoing internal audit of our utility billing and meter reading processes. At this point we have found no discrepancies. Consumption patterns are consistent with the same summer spikes in usage that we have seen year after year.
The billing breakdown is as follows:
|Amount of bill
(summer billing cycle)
|Percentage of Customers|
|$101 – $200||34%|
|$201 – $300||17%|
|$301 – $400||5%|
|$401 – $500||2%|
|$501 – $1000||2%|
|> $1001||Less than 1%|
At this point, we are continuing to follow the meter reading and billing process through to ensure the meters are being read correctly as well as that the information from the meter reading equipment uploads properly into the billing software. Again, we are seeing no inconsistencies.
However, during this billing cycle we are seeing consumption drop as we would expect as we enter a cooler billing cycle. Again, it is the same consumption pattern we see year after year.
We are getting a lot of questions about ‘why did my bill double’. You are only billed for your consumption every other month, which means you are being billed for 2 months of consumption. Following inquiries, we created this reference guide on how to read your bill.
If you are interested in tracking your consumption, please see this link on how to read your meter.
If you still have questions after reviewing this information please call Utilities at 253-447-4317.
City Administrator Don Morrison